Shipping Policy

Shipping Destinations

Jiwanta Store currently ships to European countries only. We are working toward expanding our shipping coverage globally and may do so in the future as demand grows. Thank you for your understanding.

Shipping Costs

Shipping is completely free for all orders delivered within Europe. No minimum order value is required to qualify for free shipping.

Processing & Delivery Times

Orders are typically processed within 1-2 business days of being placed. Once dispatched, delivery to European destinations generally takes 5-10 business days, depending on your country and local postal service.

Orders are processed during business hours, Monday through Friday. Orders placed after 2:00 PM (CET) may not be processed until the following business day.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to follow your shipment’s progress through the carrier’s website.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible. We are unable to cancel orders that have already been picked up or dispatched. If your order has already shipped, you may return the item(s) for a refund once they are received. Please refer to our Return Policy for further details.

Shipping Restrictions

At this time, we are unable to ship to P.O. boxes.

Contact Us

If you have any questions about your order or our shipping policy, please don’t hesitate to get in touch:

Website: https://jiwanta.store

Email: contact@jiwanta.com